Position Summary: The Senior Business Intelligence Specialist, under the direction of the Director of Business Operations & Analytics and Senior Business Intelligence Manager, provides domain knowledge and is responsible for functional business analysis activities including driving requirement gathering, dashboard development, solution testing, and engaging closely with business stakeholders. They act as a subject matter expert in data analytics capabilities. This role provides ongoing process improvement, system and tool enhancement and support.Essential Duties and Responsibilities: • Dashboard develop to maintain data sources and visualizations to support business operations and decisions • Collaborate with various cross-functional partners in Development to deliver analytics solutions including requirements gathering, source identification and creation, process design, technology assessment and development, and development of reports and dashboards • Support a portfolio of business analytics process and solution lifecycle through planning, inception, implementation, and operations • Guide technical and architectural discussions that impacts processes and user experience • Partner with technical team(s) to develop insightful, accurate analytics and visualizations to identify trends and risk identification • Support portfolio resource planning and enrollment forecasting processes, analytics, and tools • Develop both written and visual depictions of requirements and process flows
Qualifications: • BA/BS and minimum of 7 years of related experience • Understanding of drug development and program/project management processes • Familiarity with common Development systems, including eTMF, CTMS, EDC, RIM, and Veeva platform • Depth of experience with business intelligence analytics and visualization tools and supporting platforms, including but not limited to Tableau (required), Excel, Visio, AWS, Redshift, Snowflake, Matillion • Depth of experience with SQL and database querying languages • Excellent influencing skills, with demonstrable ability to work collaboratively and effectively with key business partners, IT leadership teams, and external service providers • Experience with data mining and preparation for management review • Strong communication and collaboration skills (verbal and written); effective in interactions with cross-functional teams • Work independently and resourceful in acquiring information that is required to complete work with highest quality and service levels • Consistently delivering an exceptional customer experience, even in times of high volume, ambiguity, or adversity • Strong critical thinking and problem-solving skills, including the ability to identify the relevant business factors and prioritize them accordingly • Ability to manage confidential information appropriately and with discretion • Strong proficiency with MS Office tools on Windows platform: Excel, Word, PowerPoint • Travel up to 10% of the time, as needed • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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